View the history of worker assignments on a case

From the Case Overview screen, you can view a history of workers and supervisors currently or previously assigned to a case.

Follow these steps to view the history of assigned workers on a case.  

1. From the Home screen, click the Case tab. The Case Workload screen appears.

2. Select the case ID number link for the case you want to view. The Case Overview screen appears.

3. Under Assignment Information, click the View Assignment History link. The Assignment History screen appears. This screen displays the workers, their participation dates and other details.

4. Click Close. You are returned to the Case Overview screen.