Need History
The Need History page provides a historical
account of a Need record from its initial creation, each update to the
Need until the Need reaches status of ‘Ended’. The full life cycle of a Need, how it has
changed/progressed overt, can be viewed here. No information can be added/updated
on this page.
Basic Infoprovides identifying
information on the person in focus for whom the Need was created.
Where Update Occurredwill display
the Source Activity where the Need record was created. The
Source Activity displays as a hyperlink that, when clicked, will navigate
to the specific activity to allow customer to view the full details of
that activity. Note: Some Needs are automatically created
by TFACTS and will not display a value in the “Where Update Occurred”
column. One example of this is the Credit Check Need.
Activity Datewill display
the date of the Source Activity where the Need record was created.
Initial Need/Updatedisplays the
narrative description of the initial need and its updates.
Progress Statusdisplays the
Progress Status value associated with each update of the Need record.
Knowledge Base...
[cp02_s05] (revised
May 2017)