Intake Workload

The CPS Intake Workload Screen provides a central area for intakes that involve child abuse or neglect. The most recent intakes (that match the search criteria) are listed first, except for emergency intakes which are always at the top of the list. The 'Owner Name' field defaults to the logged in person. Changing the search criteria changes the intakes that display in the CPS INTAKE WORKLOAD grid.

Depending on the status of the intake and on your security, you may see a select link, assign link, report link, link link, decision link, delete link, or a document link. Depending on your security you may see an Add CPS Intake button. You can click the View CI Online link and see the Child Abuse Hotline workers currently logged in to TFACTS.

Note: The CPS Workload tab is in focus by default and if the intake you want to search for or enter is not a CPS Intake then click the Other Intake Workload tab.

select	The select link allows the CPS intake to be either viewed or edited depending on the status of the intake, the security of the worker, and the
assign	The assign link launches the Maintain Intake Worker Assignments page.
report	The report link launches the Manage Work-item Documents page
link	This link launches the Link Intake to Investigation screen where the intake can be linked.
decision	The decision link launches the Maintain Intake Screening screen where the screening decision can be recorded.
delete	The delete link, which is only available to certain workers and which is only available if the Intake Status is 'Pending', will delete the specified intake.
document	The document hyperlink launches the Document Scan page.
Add CPS Intake	The Add CPS Intake button launches the Create CPS Intake page.
View CI Online	This link launches the Logged in Child Abuse Hotline workers screen where the logged in CAH workers are listed.

Awaiting Screening Decision	The CPS specialist has collected the information and indicated that the intake record is complete and ready for a screening decision.
Pending	Some information has been collected but not enough to make a decision.
Reconsideration	County or region staff disagree with screening decisions or other documented information made on an intake and have sent the intake back to Central Intake for reconsideration.
Resubmitted
Returned	The screening decision maker returns the screen decision or returns the intake to the screener for further work.
Submitted
Submitted and Resubmitted

Owner Name	A name may be selected from the drop-down.
Intake Status	A status may be selected from the drop-down.
County of Jurisdiction	A county may be selected from the drop-down.
Creator Name	A name may be selected from the drop-down.
Priority	A priority may be selected from the drop-down.
Sort Results By	One of the fields on this page may be selected from the drop-down.

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