Record a payment adjustment and payment action

You can make a manual adjustment to a payment to correct an overpayment or underpayment to a vendor. Some adjustments may be associated with certain actions, such as a returned check or a repayment. These actions may be recorded along with the adjustment.

Follow these steps to record a payment adjustment.

1. From the Home screen, click Financial > Payment. The Process Payment Request screen appears.

2. Click Payment History Search in the link menu. The Payment History Search screen appears.

3. Click the link for the search criteria you want to use, then enter the criteria. If you are searching by payee, resource, or person, click the Payee Search Criteria, Resource Search Criteria, or Person Search Criteria link, then locate and select the record you want to use as the search criteria.

4. Click the Search Payment History. The records that match your criteria appear in the search results table.

5. Click the adjust link for the payment record you want to adjust. The Payment Adjustment Details screen appears. An overpayment record is automatically created by the system to back out the entire amount for the adjustment.

6. Click Add Replacement. The Replacement Details screen appears. When you record an adjustment, the system generates a reversal of the original payment request and creates a corrected payment request, or "replacement."

7. Enter the adjustment details.

8. Click Save. You are returned to the Payment Adjustment Details screen.

9. If this adjustment is associated with a certain payment action, click Add Action. The Action Details screen appears.

10. Complete the fields on this screen. You must complete at least these fields:
    
    Action
    Action Date
    Action Amount

11. Click Save. You are returned to the Payment Adjustment Details screen.

12. Click Save. You are returned to the Payment History Search screen.

13. (Optional) Click Export on the Payment History Search screen to save the search results to a spreadsheet.