Online support tools
TFACTS provides different ways to support you on your job, depending on your needs at a given time, as follows:
Tool |
How to display it |
When to use it |
Online Help |
Help & Training header link > Online Help |
You need assistance completing records in TFACTS, glossary definitions, or other information about TFACTS. |
Online Help |
Help link on a screen |
You want information about the current screen, including its purpose, how to complete it, field definitions, or any State policies related to it. |
Web-based training |
Help & Training header link > Web-based Training |
You are new to TFACTS and want to learn how to use it or want to practice using it. |
Online State policies |
Help & Training header link > Rules, Regulations, & Policy |
You want to refer to State policies for job-related assistance. |
Online State policies |
A link on a screen-level help topic |
You want to refer to State policies that are related to subject matter of the current screen. |