Record an intake for ICPC/ICJ/ICAMA
In an ICPC/ICJ/ICAMA intake you document a referral coming into Tennessee from another state or Compact Agency. After the intake is complete, a case is created and assigned to a regional/county worker for completion of requested services.
The Basic tab on the intake record describes when the agency received the intake, the category and type of intake, and the intake narrative.
In order to save an intake record and obtain an intake ID number, you need to complete the following required fields: Intake Method and Narrative. The date and time the intake was received will be automatically filled with the current date and time, you may change the date if necessary.
Process Overview
Follow these steps to record an intake for ICAMA, ICJ, or ICPC:
To change the date and time, click in the Intake Date/Time field and make your changes. Be sure to select either AM or PM when you enter the time.
Click on the Intake Method drop down arrow to select an intake method.
Click on the Responsible Region drop down arrow to select a region. NOTE: This is not a required field.
Click on the Responsible County drop down arrow to select a county. NOTE: This is not a required field.
Click in Intake Narrative field to enter information about the alleged incident.
Click Apply.
Note the system-assigns intake ID number. You may find it easier to locate the intake record later by its intake ID number.
Next click on the Participant's tab to complete the participant details.
Continue on the following link Record referent details or Click Next Task> below to continue.
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