Create a priority tool for intake priority assignment

In TFACTS, one or more CPS Intake A CPS Intake is an referral made to the department that alleges child abuse or neglect. Priority Tools exist for determining the appropriate priority that a CPS Intake A CPS Intake is an referral made to the department that alleges child abuse or neglect. should be assigned. The Priority Tool recommends priority assignment to determine how expeditiously county staff must make contact with the identified family.

The Intake Specialist or the Intake Supervisor who reviews the intake can accept or reject the recommended priority. If the priority recommendation is not accepted, the worker must document why a different priority is required.

Follow these steps to create a priority tool for evaluating CPS intakes.

1. From the Home screen, click Administration > Utilities. The RMS Basis Items screen appears.

2. Click Intake Priority Tool in the link menu. The Priority Tools screen appears.

3. Click Add Priority Tool to create a new tool for intake workers. The Priority Tool Question List screen appears.

4. In the Priority Tool Name field, enter the name for the new tool.

5. Enter the date when this tool can be used by intake workers.

6. Click Add Priority Tool Question. In the Priority Tool Question screen, enter the text for the question and click Save. You are returned to the question list.

7. Repeat step 6 for each question in this tool. Enter the questions in the correct sequence for the tool. Check the Last Question box when you enter the text for the last question in the tool.

8. In the question list, define the actions for each question.

   • If Yes, Priority? – Select the priority level if the worker answers Yes for this question.

   • If Yes, Question # – Select the next available question if the worker answers Yes.

   • If No, Priority? – Select the priority level if the worker answers No for this question.

   • If No, Question # – Select the next available question if the worker answers No.

9. Click Save. You are returned to the Priority Tools screen.  

See also:

Create a track tool for intake track assignment