Update error messages

Error messages inform workers when they have done something unexpected or in violation of an established business rule. A well-written error message informs the user what went wrong and the action to take to correct the error. If the error message does not assist the worker to resolve the problem, the message should be revised for clarity.

Note

You cannot record new error messages for TFACTS or delete error messages. Only existing error messages may be edited.     

Follow these steps to update existing error messages.

  1. From the Home screen, click Administration > Maintenance. The Team Search Criteria screen appears.  

  2. Click Error Message in the link menu. The Error Message Search screen appears.

  3. Enter search criteria to find the error message you need to update and click Search. The matching error messages appear in the results list.

  4. Click the select link next to the error message you want to update. The Error Message Details screen appears.

  5. Modify the Location or the Error Text fields, as needed.

  6. Click Save. You are returned to the Error Message Search screen.

  7. Repeat steps 2 – 6 to update other error messages.