Record associated persons
Process: Record a case profile
Any person may have a connection to a case without being a case member or participant. These are known as associated persons. An individual cannot be an associated person and a case member in the same case at the same time. After associated persons are added to the case, you can select them as participants on certain work items later, if necessary.
Record associated persons for the case, as follows:
Click the Associated Persons tab on the case profile screen. Any persons who have been added to the case as an associated person appear in the list.
Click Person Search to locate the person profile you want to add as an associated person. Search for non-case members.
Click the select link for the person. The Case Associated Person Details screen appears.
In the Association list, select the person's association with this case.
If necessary, add more details in the Description box.
Click OK. You are returned to the Associated Persons tab.
Click Save. You are returned the workload screen.
What about the new person association link on the new Person Home page?
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