View the case workload

The Home Workload screen displays basic information about a worker's workload and provides quick links to work items and related information. For the supervisor, the home workload screen displays the work items assigned to the workers in your unit.

If you are not assigned to the case, you can search for and view case information in the general search screen.

View the work items assigned to your or your staff as follows:

  1. The Home Workload page is displayed immediately after login.
  2. From any screen other than the Home Workload screen, click the Home tab or the home links at either the top or the bottom of the TFACTS screens to return to your Home Workload page.  

 

See the online help for the