Intake Priority Tool Question List
This screen displays the questions that have been entered for the intake priority tool. On this screen you define the actions the system takes based on the answers from the intake worker when they use the priority tool for an intake.
Possible answers are Yes and No. For each response you define the recommended priority and the next question to be available in the tool. As the intake worker select answers to the questions, the priority tool shows the recommended priority and next available question as you define them here.
After the intake worker completes the tool questions, the resulting priority is the recommendation. The intake worker submits this recommended priority to the intake specialist or supervisor. The intake specialist or supervisor reviews the recommended priority for approval. If the intake specialist or supervisor rejects the recommended priority, the worker will have to document why the recommended priority was not followed and why another course of action is needed.
Click Add Priority Tool Question to enter specific questions for the track tool.
Create a priority tool for intake priority assignment
[IN08 s02]