Approve a Predisposition Report
After a worker creates a new report and completes the details, the supervisor reviews the report. If it is acceptable, the supervisor approves the report.
Follow these steps to review and approve a Predisposition Report completed by a worker.
On the Home screen, click the Case tab. The Case Workload screen appears.
Select the case you want to view. The Case Overview screen appears.
Click the Pre-Disposition Report link in the link area. The Pre-Disposition Report Summary screen appears.
Click the select link for the report you want to approve. The Predisposition Report Details screen appears.
Under Topic Area, review the topic areas and the status for each topic.
Click a link to view details for each topic. Click Close in the details screen to return to the Predisposition Report Details screen.
Click Approval to approve the report.
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