View intakes linked to an investigation

When an intake is linked to an Investigation Case, the intake becomes part of the case and ceases to be listed on the Intake Worker's Intake Workload and Home Workload screens. Intake workers can search for linked intakes through search > Intake Search.  The worker to which the Investigation Case is assigned may wish to review the intake and may do so through the Linked Intakes link.  Follow these steps to view the intakes currently linked to an investigation.

  1. On the Home Workload screen, select a CPS Case.  The Investigation Overview screen appears.

  2. Click the Investigation Topics tab. The Investigation Topics screen appears.

  3. Click the Linked Intakes link. The Linked Intakes screen appears.

  4. Click the Intake ID link to view intake details.  The Intakes Basic tab screen appears.

  5. Click Close to return to the Linked Intakes screen.

  6. Click Close to return to the Investigation Topics tab.

  7. Click Close to return to the Home Workload screen.

How do I

Link an investigation to a family case

Unlink an intake from an investigation

Search for an intake record