Case Search
Search for a case with its Case ID else search with Case Reference Type and Case Reference Number. The matching record displays in the Case Search Results grid. If there is a badge associated with a person in the case, it will display to the right of the case number.
Case Search Results
select
The select link pulls up the case for viewing and launches the overview screen for the case.
Navigation: If arriving at the Case Search screen by clicking search and clicking the Case Search tab, only a select link will display with the search result.
choose
The choose link chooses the case for an action based on the work you were doing before performing the case search.
Navigation: If arriving at this screen inside a work flow (such as linking a case, associating a case, restricting a case, or random moment survey), both a choose link and a select link will display with the search result.
Badges:
[E] Any person returned from a search that has been identified as a TFACTS employee will display a badge ([E])next to the Person ID.
[D] Any person returned from a search that has been identified as a duplicate person within TFACTS will display a badge ([D]) next to the Person ID.
[AD] Any person returned from a search that has been identified as a closed adoption person within TFACTS will display a badge ([AD]) next to the Person ID. You must have the appropriate security to review this record.
[H] Any person returned from a search that has been identified with a safety or environmental hazard within TFACTS will display a badge ([H]) next to the Person ID. Environmental Hazards are viewable on the Case Overview screen. Safety Hazards associated with a person can be viewed on the Safety Hazard tab of the Person Profile module. See Find Person Profile topic below for more information.
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