Record a service and service costs
The Department, counties, regions, and providers offer various type of services for members in family cases. The services offered through these groups are established in TFACTS for selection on case records. For each type of service, the State has defined a default cost to be used to calculate service payment amounts. On a case-by-case basis, a different standard of compensation can be defined for services.
Follow these steps to record a service and define service costs.
From the Home screen, click the Financial tab. The Service Search screen appears.
Filter the service search results by using any combination of these options:
Group
Service Category
Service Type
Sort Result By
Click Search. The matching services appear in the results list.
Click the select link for a service to update it, or click Add Service for a new service. The Services Details screen appears.
Complete the fields on this screen.
NOTE: For the service ID number, the screen displays the system-generated ID number for the service you selected to view. If creating a new service, the system displays "New" until you save your entries, and then will assign an ID number to the service.
NOTE: The system prevents you from marking a service as obsolete if it is currently being provided on an active case.
Select the check box next to each service attribute that applies to the service.
Click Add Service Cost to record any service costs for this service. The Service Cost Details screen appears.
Click Save to save the information. You are returned to the Service Search screen.
See also:
Record a service contract for a resource