Enter a response to a reconsideration request

When an intake has been returned for reconsideration, supervisors at Central Intake review the reconsideration request and enter a response.

Follow these steps to enter the response to an intake reconsideration request.

1. From the Home screen, click the Intake tab. The CPS Intake A CPS Intake is an referral made to the department that alleges child abuse or neglect. Workload screen appears.

2. Select the intake record you want to return the Central Intake.

3. Click the Reconsideration tab. The Reconsideration History screen appears.

4. Click the response link for the request you want to review. The Reconsideration screen appears.

5. Review the information provided by the county or region for the reconsideration.

6. In the Supervisor's Track Comments field, enter your comments related to the track decision, if necessary.

7. In the Supervisor's Priority Comments field, enter your comments related to the priority decision, if necessary.

8. In the Final Track field, select the track for this intake.

9. In the Response Comments field, enter your specific reasons for selecting the final track.

10. Click Submit Reconsideration Response.
    
    If Final Track is Screen Out, the intake status changes to Screened Out. You are returned to the CPS Intake A CPS Intake is an referral made to the department that alleges child abuse or neglect. Workload screen.
    
    If Final Track is not Screen Out, the intake status changes to Resubmitted. You are returned to the non-CPS Intake A CPS Intake is an referral made to the department that alleges child abuse or neglect. Decision tab. The intake record appears on the workload for the county or region intake office.

See also:

Enter a reconsideration request for an intake

View the response to a reconsideration request