Show 

Home > intake > Record the CPS intake decision

Record the CPS intake decision

After the intake screener completes a CPS intake, it is viewed by a screening decision maker. As the screening decision maker, you review the intake record and record a screening decision. Once a decision is made, you link the intake record to an existing case or create a new case to which you can link the intake. Once the intake has been screened out or linked to a case, it no longer appears on the Intake Workload screen.

After the intake screener completes a CPS intake, the system notifies you that the record is ready for your review. As the screening decision maker, you screen the intake in for further investigation or screen it out.

You can also indicate whether the intake is an emergency and requires an immediate response.

Process Overview

Finish the intake process as follows:

  1. From the Home screen, click the Intake tab. The Intake Workload screen appears. Intakes with a status of "Complete" are ready for a screening decision.

  2. In the Filter Criteria field, select "Complete" and click Filter. The intakes with the "Awaiting Decision" status appear.

    Click the link in step 3 or click Next Task> below to continue.

  3. Record the screening decision.

  4. Link the CPS intake to a case.