The Resource Management area in TFACTS allows you to maintain information about resource providers throughout the State. Providers include private providers, DCS resource homes, foster parents and non-DCS resources who provide services to placed children.
Categories of resources
In TFACTS, resources are in these categories: resource homes, residential resources, and non-DCS resources.
Resource homes
A resource home is a private provider that receives placements within a home setting and is approved by the Department. Resource homes go through an inquiry and home study process. If the resource home meets the necessary requirements in the home study, the resource home is approved and can receive placements. See About resource inquiries and About resource home studies.
Each month, the Private Provider Monthly Summary must be completed for each family case served by your agency. The summary, which contains the information for the prior month, must be submitted in TFACTS as a case recording by the 15th of each month. For example, the summary for June must be submitted between July 1 and July 15. See Create a case recording for instructions to enter case recordings in TFACTS.
The Department conducts recruitment events to solicit more homes to become private providers. In TFACTS, the recruitment plans, events, and results can be recorded and maintained. See Record a recruitment plan and activities, Record a recruitment event, and Record the outcome of a recruitment event.
Residential resource
A residential resource is a certified or licensed resource that receives placements within an agency setting. Residential resources are also known as residential facilities. A residential resource could also be a network provider, which delivers residential services through residential resources that it manages. DCS is considered to be a network provider and manages its own residential facilities, as well as institutional settings such as youth detention centers and Observation and Assessment settings.
See Record a network provider and residential facilities and Add a residential facility to a network provider.
Non-DCS resources
Non-DCS resources include non-residential resources and non-DCS placement services.
Non-residential resources – These are resources that support the child and family in their own home or in out-of-home care. The services are at no cost to the resource home or other facilities. These resources do not receive placements. Instead, they help acquire and purchase tangible goods such as cleaning supplies, furniture, and clothing. These resources may also provide health, medical, mental, and tutoring services.
Non-DCS placement resources – These are resources that provide placement services but are not certified through DCS. Examples are hospitals, counselors, and correctional facilities. These resources that do not have a certification creation and maintenance process within TFACTS and are not funded as regular child welfare placement services.
See Record a non-DCS resource.
Resource services
A single resource provider record may have multiple types and each type has a status and one or more services. For example, you can record one resource record for a hospital and then, add resource type records for the pharmacy, medical clinic, counseling services, and so on. Each type record, in turn, has services associated with it. When you conduct searches, you can look up a resource provider and obtain information about all the resource types and services. See Record available services for a resource provider.
Resource Home Workload and Resource Overview
The Resource Home Workload screen provides a central area in TFACTS where resource workers can conduct queries, manage records, work items, and activities for resources. When a resource record is selected in the workload screen, the Resource Overview screen appears. On the overview screen, specific items for the selected resource can be maintained. See View the resource workload and resource details.
Other TFACTS users view resource information from the Resource Search, available from the search link on the home screen. The Resource Search screen displays basic resource information, including the name, address, type, status, members, and caregivers. See Find a resource.
Resource locations
Resource sites and sub-sites identify the locations where serious or critical incidents have occurred or could occur. Each site can contain multiple sub-sites to provide more specific details for incident reporting. Sites and sub-sites are physical locations at a facility, such as a dining room, hallway, bathroom, or classroom. Outside areas are also included, such as a garden, parking lot, or yard. See Record a site and sub-sites for a resource provider and View existing sites for a resource provider.
A site can be deleted only if the main site and all sub-sites are not associated with a serious or critical incident. See Delete a resource site or sub-site.
For more details on critical and serious incident reports, see Record a critical or serious incident report.